Contact Us & FAQ's

Request Form

 

FAQ's

OUR SERVICES

What are your services?

MealMaama is located in Phoneix, AZ. We offer Homestyle Authentic meal subscription service in Phoneix metropolitan area We also offer Homestyle Food Catering services in Arizona!

Are you a subscription service only?

Yes, we run flexible subscription meal plan service. You can choose a flexible number of meals on a weekly or monthly basis. The subscription is not recurring and you have complete freedom in choosing the delivery dates.

What is your style of cooking?

Our cooking style is based on South Indian recipes. Although, we try our best to include popular dishes from other regions of India also!

Can I modify my upcoming order?

You may modify your upcoming orders on the "Dashboard" page after logging in or, you may contact us and we'll manually make the changes for you! However there are certain limitations:
You can only make changes within the meal plan timeframe that was originally selected.
Changes can be made only before 3pm MST for next day meals.
You can only prepone but cannot extend your last day meal beyond the meal plan time frame.

What is your packaging process?

Your order is prepared fresh the same day it is delivered. We use recyclable plastic Containers to deliver the meals.

How many days is the food good to eat?

Generally, the food can stay fresh and healthy for 2-3 days under proper refrigeration, but we always recommend to consume it fresh and hot.

ORDER PROCEDURE

How do I place an order?

You can place an online order by visiting our website www.mealmaama.com. You will be required to register on our site if you are a new user.

Once registered, follow the process below:
Select a plan > Select meal type > Select location > Select No. of meals > Select dates > Selecct Veg or Non. Veg > Proceed to make an online payment > Order complete.

What is your mode of payment and is it safe?

You can pay using any credit or debit card. Our online Payment system is end-to-end encrypted secured via Secure Sockets Layer (SSL) 128-bit encryption, and we do not store or see your credit card information.

Can I track the order?

We will keep you updated with your order on your email. We want to make you feel comfortable at every step of your order process, till the food is delivered.

DELIVERY AND SCHEDULE

What is Mealmaama's delivery schedule?

Mealmaama delivers fresh everyday to your desired location. The delivery window is fixed and the information can be found in the locations tab.

Do you deliver in my area?

Please look at the locations tab for our current and upcoming service locations.

What areas do you offer free delivery?

Delivery fee is included in our subscription plan pricing.

REPORT AN ISSUE

If I have to report a damage or any complaints, what should I do?

At MealMaama we strive and work hard to deliver you very healthy and delicious meals. But, at the end of the day we are human beings; we could make mistakes. Your feedback is our inspiration, it will not just encourage us but also help us to learn! We take pride in our customer service and top-notch meals. If you have issues or report a damage or any packing mistakes, you can contact us by email at info@mealmaama.com

© 2020 Meal Maama. All Rights Reserved

SIGN IN

with your social network
or

SIGN UP

with your social network
or

Recover Your Password